Terms of Service

These Terms of Service govern your access to and use of the Rakoob Industries (Private) Limited website. By using this website, you agree to these terms. If you do not agree, please do not use the website.

1. About this website

This website provides general information about Rakoob Industries, its business focus, capabilities, intended areas of development and ways to make contact. It is provided for information and business communication purposes.

2. No offer or binding commitment

Website content is not an offer to sell or purchase goods or services, an invitation to invest, a tender submission, a guarantee of supplier capacity, or a commitment to enter into a transaction. Any proposal, quotation, supply arrangement, tender participation or other engagement is subject to separate written terms, due diligence, availability, approvals and applicable requirements.

3. Business enquiries and tender opportunities

Submitting an enquiry does not create a customer, supplier, agency, partnership, employment or other contractual relationship. It does not guarantee that Rakoob will respond, participate in a tender, provide a quotation, source a product or fulfil a requirement. Any engagement will be assessed individually and confirmed through appropriate written documentation.

You are responsible for ensuring that information you submit is accurate, lawful to share and does not infringe another person’s rights. Do not send confidential tender materials or sensitive personal information through the general enquiry form unless we have specifically requested them through a suitable secure channel.

4. Website content and intellectual property

Unless otherwise stated, the website design, text, branding, graphics and other content are owned by or used with permission by Rakoob Industries. You may view and print pages for your own internal, non-commercial reference. You must not reproduce, modify, distribute, publish or commercially exploit website content without our prior written permission, except where permitted by law.

5. Acceptable use

You must not misuse the website, attempt to gain unauthorised access, interfere with its operation or security, introduce malicious code, scrape or harvest information unlawfully, or use the website in a way that is fraudulent, unlawful or infringes the rights of others.

6. Accuracy and availability

We aim to keep website information accurate and current, but content may be incomplete, subject to change or temporarily unavailable. Sector descriptions may include areas of present interest or future development and should not be interpreted as confirmation that Rakoob currently operates every activity listed. We do not warrant that the website will be uninterrupted, error-free or free of harmful components.

7. Third-party links

Links to third-party websites are provided for convenience. We do not control or endorse those websites and are not responsible for their content, availability, products, services or terms.

8. Liability

To the extent permitted by applicable law, Rakoob Industries will not be liable for indirect, incidental or consequential loss arising from use of, or inability to use, this website or reliance on general website information. Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

9. Privacy

Our handling of personal information is described in our Privacy Policy. Our use of cookies and similar technologies is described in our Cookie Policy.

10. Changes to these terms

We may revise these terms from time to time. The current version will be published on this page with its effective date. Continued use of the website after an update means you accept the revised terms.

11. Governing law

These terms are governed by the laws of Zimbabwe, subject to any mandatory legal protections that apply. Disputes relating to these terms will be subject to the jurisdiction of the competent courts of Zimbabwe.

12. Contact

Questions about these terms may be sent to Rakoob Industries (Private) Limited using the provisional contact details: [Email address to be confirmed] · [Telephone number to be confirmed] · [Business address to be confirmed].